Forms & FAQ

Do you have questions ? We have answers.

Policyholder Forms

Automatic Payment Enrollment Form

California – Automatic Payment Enrollment Form

Policy & Beneficiary Change Request Form

California – Policy & Beneficiary Change Request Form

Transfer of Ownership Form

California – Transfer of Ownership Form

California, Idaho, and Rhode Island: Third-Party Notification

Massachusetts Electronic Signature Procedure Document

New Jersey Residents Age 62+: Third-Party Notification

Massachusetts Privacy Policy

Power of Attorney Submission Form

California – Power of Attorney Submission Form

Guardianship Submission Form

California – Guardianship Submission Form

You can mail a copy of these documents to this address. You may also fax a copy of these documents to 229.229.4756. If you would prefer to email these documents, please email any change of beneficiaries/transfer of ownership forms to cob@srlife.net. Any cancellation forms can be sent to cancellations@srlife.net. Automatic payment enrollment forms should be sent to accountingdept@srlife.net.

ATTN: Customer Support

Senior Life Insurance Company

1 Senior Life Lane

Thomasville, GA 31792

State Claims Forms

Click your state to view & download your claims form.
We have a reputation for paying our claims within 24 hours after we receive the necessary paperwork.

Frequently Asked Questions

Can I borrow cash value from my life insurance policy?

If your policy builds cash value and this value has accumulated, it may be borrowed. Please see your policy for details.

Can I increase my coverage?

Yes. You can add additional coverage at any age up to age 85. The maximum face amount available is $50,000. Issuance may depend on your answers to a few health questions.

How can I update my mailing address?

The policyowner may call (877) 777-8808 and provide the policy number along with your old and new addresses or send a written request which includes the same information to Senior Life.

How do I report a death?

You can use our online claim form to report a death. If you need assistance, please call our Claims Department toll free at (877) 777-8808, and one of our claims representatives will guide you through the process.

What do I need to do if I change banks?

It is important that you call us as soon as you change banks and receive your new account information. All you will need to do is simply give us a call, and we will be happy to record your new information as long as your policy is current. You can reach us at (877) 777-8808.

Where can I find more information about policy types?

You can call us toll free at (877) 777-8808. You can also click here to find out more about our plans.

Who has the authority to change the ownership of a policy?

Please note that only a policyowner may change the ownership of a policy. Those who have power of attorney from the policyowner may also be privy to this information. You can find our Transfer of Ownership form by visiting our policyholder forms page. All requests to change ownership of a policy must be notarized and can be submitted to the Home Office via fax, email, or mail.

If I misplace my policy, what should I do?

The policyowner can contact us, and we will send you a duplicate. You can call us at (877) 777-8808 or email your request to info@srlife.net.

If I need further information or have policy questions, what should I do?

Please call us toll free at (877) 777-8808 or email us at info@srlife.net.

Why do I need life insurance?

Life insurance will provide a cash death benefit that your selected beneficiary or beneficiaries can use for whatever they choose.

Should I even apply for life insurance if I know that I have an existing medical condition?

Yes. Even those with health conditions may still be eligible for coverage under Senior Life Insurance Company policies.

How much will life insurance cost me?

Premium rates for life insurance are typically based on factors such as age, sex, height, weight, and health status including tobacco/nicotine use. The type of policy you purchase will also affect the amount of the premium. Please contact us at (877) 777-8808 for a premium quote.

Who is a beneficiary?

This is a person or other party designated to receive life insurance proceeds upon the death of the insured. The beneficiary is named when a policy is taken out and can be changed at the request of the policyowner.

Will my premiums ever increase?

No.

Can my policy ever be cancelled by the company?

Your policy may only be cancelled by the company for non-payment of premiums. It is important to make sure funds for payment are always readily available to ensure coverage for your family.

Who will receive my death benefit?

The designated beneficiary will receive your death benefit.

If I need further information or have policy questions, what should I do?

Please call us toll free at (877) 777-8808 or email us at info@srlife.net.